Can I return one or multiple products from my order made at GearFreak.uk?
Yes, no problem!
At GearFreak.uk you have 100 days to return one or more products from your order. The return process are as follows:
- Pack the product(s) in a box
- Create a parcel label and let us know via E-Mail what products you are shipping back to us. Please use our return portal here.
- We receive it at our warehouse and will afterwards solve it ASAP.
If your order was made before 31/10 2022, then use our return portal here.
What does it cost to return my order?
When you use the parcel label via our return portal, it cost 6,5 GBP for the shipping. This will be deducted on your order, when we handle the return.
This price includes shipping, insurance, VAT and duties. Remember to get a receipt from the post office when dropped off.
It can take up to 3 weeks from you ship the parcel back to us, and until we have processed and handled your return parcel at our warehouse.